p998 Casino is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, how we use it, and the rights you hold under Philippine privacy law.
p998 encrypts all personal data in transit using 256-bit SSL and applies strict access controls internally. Your financial details, identification documents, and account data are stored in secure, isolated environments with role-based access restrictions.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, delete, and object to the processing of your personal data held by p998. Exercise these rights at any time by contacting our Data Protection Officer.
p998 does not sell, rent, or trade your personal data to any third party for their own commercial marketing purposes. Data sharing is limited strictly to what is necessary for platform operations, payment processing, PAGCOR compliance, and legal obligations.
As a PAGCOR-licensed operator, p998 is subject to regulatory requirements governing data handling, AML record retention, and KYC documentation. Our data practices are aligned with both PAGCOR's operator guidelines and the National Privacy Commission's implementing rules.
p998 uses functional and analytics cookies to ensure the Platform operates correctly and to understand how players interact with our services. No advertising tracking cookies from third-party ad networks are placed without your explicit consent.
Promotional communications from p998 are sent only with your prior consent. You may withdraw marketing consent and opt out of all promotional emails, SMS, and push notifications at any time through your Account settings or by contacting our support team.
Summary: p998 Casino collects personal data because we are legally required to verify player identities under PAGCOR and AML regulations, and because certain data is necessary to operate our platform services. We do not sell your data. We protect it with industry-standard security. You have meaningful rights over your data under Philippine law, and we make it straightforward to exercise them. The full details follow below.
1.1The data controller responsible for personal data collected through the p998 Casino platform is p998 Casino, operating under a license granted by the Philippine Amusement and Gaming Corporation (PAGCOR) and subject to the jurisdiction of the Republic of the Philippines.
1.2p998 has appointed a Data Protection Officer (DPO) in accordance with the requirements of Republic Act No. 10173 (the Data Privacy Act of 2012) and its Implementing Rules and Regulations. Queries, complaints, and data subject requests may be directed to the DPO at the contact details set out in Section 13 of this Policy.
p998 collects the following categories of personal data in connection with your use of the Platform:
2.1Registration Data: Full legal name, date of birth, gender, nationality, residential address, email address, and mobile number provided during Account creation. This information is required to establish your identity and is subject to KYC verification.
2.2Identity Verification Documents: Copies of government-issued identification documents (e.g., PhilSys National ID, UMID, driver's license, passport), proof of address documents, and source-of-funds documentation collected as part of the mandatory KYC process required under PAGCOR licensing and Philippine AML legislation.
2.3Financial Data: Details of payment methods used for deposits and withdrawals, including GCash account references, PayMaya account references, bank account details (BPI, BDO, Metrobank), and crypto wallet addresses where applicable. p998 does not store full payment card numbers.
2.4Gaming Activity Data: Records of bets placed, games played, session durations, win/loss history, bonus claims, and responsible gaming limit settings. This data is required for regulatory reporting to PAGCOR and for the provision of responsible gaming tools.
2.5Technical Data: IP address, device type, operating system, browser type, referring URL, pages visited within the Platform, and session timestamps. This data is collected automatically when you access p998 and is used for security, fraud detection, and Platform optimization.
2.6Communications Data: Records of your interactions with p998 customer support, including live chat transcripts, email correspondence, and any documents shared in connection with a support request or dispute.
p998 processes your personal data for the following purposes:
4.1Contractual Necessity: Processing of registration data, financial data, and gaming activity data is necessary for p998 to perform its contractual obligations to you as a registered player — specifically, to provide access to the Platform and to process deposits and withdrawals.
4.2Legal Obligation: KYC identity verification, transaction monitoring, AML record-keeping, and certain PAGCOR reporting obligations are conducted on the legal basis of compliance with applicable Philippine law, including RA 9160 (Anti-Money Laundering Act), RA 10927 (AML amendments for casinos), and PAGCOR licensing conditions.
4.3Legitimate Interests: Processing of technical data for fraud detection, security monitoring, and Platform improvement is conducted on the basis of p998's legitimate interests in operating a secure and reliable platform, where these interests are not overridden by your data protection rights.
4.4Consent: Marketing communications are sent on the basis of your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
5.1p998 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Data is shared only in the following limited circumstances:
6.1p998 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods imposed by law and regulation:
6.2Following the expiry of applicable retention periods, personal data will be securely deleted or anonymized in accordance with p998's data retention schedule.
7.1p998 implements the following technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
7.2In the event of a personal data breach that poses a risk to your rights and freedoms, p998 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals without undue delay where required.
8.1p998 uses the following categories of cookies on the Platform:
8.2Third-party advertising or behavioral tracking cookies are not placed on p998 without your prior explicit consent. You may manage cookie preferences through your browser settings at any time.
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you hold the following rights with respect to personal data held by p998:
You may request a copy of the personal data p998 holds about you, the purposes for which it is processed, and the recipients to whom it has been disclosed.
You may request correction of any inaccurate or incomplete personal data held by p998. Requests to correct KYC data will require supporting documentary evidence.
You may request deletion of your personal data where processing is no longer necessary, consent has been withdrawn, or the data has been unlawfully processed — subject to p998's legal retention obligations.
You may object to the processing of your personal data on grounds of legitimate interests or for direct marketing purposes. Objection to marketing processing will always be honored unconditionally.
You may request a copy of personal data you have provided to p998 in a structured, commonly used, machine-readable format for transfer to another data controller.
You may request restriction of processing in specific circumstances, such as where the accuracy of your data is contested or where you have objected to processing pending verification of p998's legitimate grounds.
To exercise any of the above rights, submit a written request to p998's Data Protection Officer using the contact details in Section 13. p998 will respond within fifteen (15) business days of receiving a complete, verifiable request.
10.1p998 Casino does not knowingly collect personal data from individuals under twenty-one (21) years of age. The Platform is strictly intended for adults who meet the minimum age requirement imposed by PAGCOR regulations. Age verification is a mandatory step in the p998 registration and KYC process.
10.2If p998 becomes aware that personal data has been collected from an individual under 21 years of age without appropriate parental or guardian verification, such data will be deleted and the associated Account suspended without delay. If you believe your child has registered on p998, please contact our support team immediately.
11.1Where personal data is transferred to service providers located outside the Philippines (for example, certified game providers or cloud infrastructure providers with servers in other jurisdictions), p998 ensures that such transfers are subject to appropriate safeguards, including binding data processing agreements that require the recipient to provide a level of protection equivalent to that required under Philippine law.
11.2p998 will not transfer personal data to jurisdictions that do not provide adequate data protection without implementing appropriate contractual or technical safeguards as required by the National Privacy Commission.
12.1p998 reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements, PAGCOR regulatory guidance, or p998's data processing practices. Material changes will be communicated to registered players via Platform notification or email at least seven (7) days before the updated Policy takes effect.
12.2The current version of this Privacy Policy is always accessible at p998.one/privacy-policy. The effective date at the top of this document indicates when the most recent version entered into force. Continued use of the Platform after the effective date of any updated Policy constitutes acknowledgment of the changes.
13.1For all privacy-related inquiries, data subject access requests, complaints, or questions about this Policy, please contact p998's Data Protection Officer. The DPO can be reached by writing to the contact email address published in the footer of this website. Please include "Data Privacy Request" in the subject line of your message and provide sufficient detail to allow p998 to identify your Account and the nature of your request.
13.2If you are not satisfied with p998's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
Your data is protected. Your identity is secure. Your experience is backed by PAGCOR regulation and Philippine privacy law. Join p998 Casino today — must be 21 years of age or older.
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